How we collect and use information about you
Information we receive from you directly
When you register or place an order on our site, we will ask you to enter your name, email address, mailing address, phone number, and other details. We may use information you provide us in the following ways:
To personalize your experience on our website
To provide effective customer service regarding your orders, transactions, or customer service requests
To process your transactions
To send emails regarding your order or other products and services
Information collected for customization (Cookies)
How we protect your information
Storing Your Information
Our web site is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. Credit card information is never seen or stored by Figgleson Whale Milk.
Sharing Your Information
We do not sell or trade your PII. We may share your information with business partners and other parties who assist us with conducting our business or serving our customers so long as those parties agree to keep your information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property or safety.
How long we store your information
If you delete your user account, we will retain your private information for a commercially reasonable period of time for archival and audit purposes.
We do not include or offer third-party products or services on our website.
How we comply with requirements
California Online Privacy Protection Act (CalOPPA)
Do Not Track
This web site does not respond to Do Not Track (DNT) signals. To disable tracking by Google Analytics, you can install the Google Analytics Opt-Out Browser Ad-On.
Children Online Privacy Protection Act (COPPA)
We do not specifically market to children under the age of 13 years old and we do not knowingly collect or solicit any information from anyone under the age of 13 or knowingly register such persons as users.
Fair Information Practices
To comply with Fair Information Practices, should a data breach occur pertaining to our users’ PII stored at Wix.com, we will notify our users via email and an in-site notification within 7 business days of discovering the breach. We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law.
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
Send information, respond to inquiries and/or other requests or questions.
Process orders and to send information and updates pertaining to orders.
Send you additional information related to your product and/or service.
Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
We allow users to unsubscribe from marketing messages by using a link at the bottom of each marketing email. If at any time you would like to unsubscribe from receiving future emails that are not directly related to your order, you can follow the instructions at the bottom of each email and we will promptly remove you from all such correspondence.
General Data Protection Regulation (GDPR)
Last updated: December 28, 2023